Privacy Principles & Ethical AI

At Backtrack, we believe in building technology that’s fair, inclusive, and respectful of your privacy. Here’s how we deliver on that promise:‍

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What Ethical AI Means

  • Fair & Inclusive: Our AI keeps bias in check and gets the nuances of accents, dialects, and casual speech. We built it with real input from diverse regions—not just quick translations.
  • Transparent Use: Our terms of service require everyone in the conversation to know when AI is recording, and the app ensures users confirm they’ve notified and obtained permission—no surprises.
  • Prohibited Content: Our policies prohibit the use of data involving children or illicit material.

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Your Privacy, Protected

  • Data Minimization: We only collect the data we need to make Backtrack work for you—nothing more.
  • Your Control: Your data is private by default. Sharing options, like team access, require your explicit action and can be revoked anytime.
  • Encryption Everywhere: Data is encrypted in transit and while stored.

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How We Use (and Don’t Use) Your Data

  • Public Only: We only enrich contact data from publicly available sources.
  • No Training Models: Your data never trains our AI or anyone else’s.‍
  • We’re not always listening: Backtrack captures only up to 20 minutes of audio after you decide to save, and nothing is streamed over the internet.

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Transparency in Data Practices

  • We believe in keeping you informed:
    • Clear Policies: Our data practices are outlined in simple, user-friendly terms.
    • Regular Updates: We continuously review and enhance our privacy policies based on user feedback and industry best practices.

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At Backtrack, trust isn’t just earned—it’s built into everything we do. Thanks for letting us power your conversations securely and ethically.

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